Automate conversations in any language for any use case on any channel for any business
Personalised experience
Engage your customers into the chat with an individualized experience based on log-in recognition and context-related data.
Connected data
Integrate with your CRM system and make use of the existing customer data for a seamless chat experience.
Proactive suggestions
Automate your customer interaction by suggesting the most relevant topics based on context-related information and natural language understanding.
Use this conversation flow for
Retail order status
Logistics provider
Payment status
Claims handling status
Intent recognition
Minimize the involvement of your human support agents and use e-bot7’s proprietary AI to understand the intention of your customers.
Intuitive conversation flow
Solve requests within seconds by creating an intuitive end-to-end user experience and include your bot persona and custom language to represent your brand.
Enriched communication
Send and receive pictures, videos and documents in the chat to provide the solutions to your customers’ needs all in one place.
Use this conversation flow for
Job application
Product recommendations
Utility meter reading
Claims processing
Context-related information
Deliver proactive support based on data from customer locations, customer website behavior and much more.
Comprehensive conversational design
Resolve queries faster with smart suggestions and provide all relevant options to your customers.
Full integration capabilities
Leverage e-bot7’s first class API to connect your systems for in-chat payments, support ticket creation and many more.
Use this conversation flow for
Product sales
Mobility services
Claim reporting
Event management
We are transforming Customer Service.
Rated 4.6 of 5
Here’s what our clients say about e-bot7.
“What we like best is the automation of recurring requests without the need for human assistance.”
Ida M.
“Next level customer service efficiency”
Henry M.
“Innovative customer service solution”
Johanna E.
“Best vendor we worked with”
Ali F.
“Benefits right away through quick implementation”
David R.
“Most advanced Hybrid AI solution on the market”
Jonathan B.
We are giving you the only thing back that money can't buy: time.
0 weeks
average time to launch
0%
average reduced chat duration
0%
average automation rate
+0M
conversations conducted in 2020
We support your preferred integrations.
