Connect to customers in real-time.


Engage in customized conversations.


Automate all conversations.

Conversations up to 1.000 up to 10.000 Unlimited
Use Case Workflows 1 5 Unlimited
Answer Database up to 100 500 Unlimited
Channels Website Website, Facebook & Whatsapp Unlimited
Languages 1 2 Unlimited
Users Unlimited Unlimited Unlimited
Hybrid Agent+AI® Check Check Check
Call-to-Bot Check Check
Email-to-Bot Check Check
Statistics Standard Standard Custom
Corporate Design Check Check Check
3rd Party Integrations Check Check
Customization Check Check
Webhooks Check Check Check
Online Tutorials Check Check Check
Platform Training 2h Training Custom
Support 48h Ticketing 24h Ticketing & 1h Session/month Dedicated Account Manager
Hosting Cloud Check Check Check
Hosting Private Cloud Check
Hosting On-Premise Check
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    Use Case.

    We have implemented our solution into the o2 Customer Service. We were able to automate more than 60% of all the incoming first level support requests within the first 2 months, reducing average handling time by up to 68% and deflecting more than 8000 tickets per week. By reducing waiting times and smart routing, we were also able to increase customer satisfaction.

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