Connect to customers in real-time.
Engage in customized conversations.
Automate all conversations.
|Conversations||up to 1.000||up to 10.000||Unlimited|
|Use Case Workflows||1||5||Unlimited|
|Answer Database||up to 100||500||Unlimited|
|Channels||Website||Website, Facebook & Whatsapp||Unlimited|
|3rd Party Integrations||–|
|Platform Training||–||2h Training||Custom|
|Support||48h Ticketing||24h Ticketing & 1h Session/month||Dedicated Account Manager|
|Hosting Private Cloud||–||–|
|Schedule your Demo||Schedule your Demo||Schedule your Demo|
Questions? Schedule your demo.
We have implemented our solution into the o2 Customer Service. We were able to automate more than 60% of all the incoming first level support requests within the first 2 months, reducing average handling time by up to 68% and deflecting more than 8000 tickets per week. By reducing waiting times and smart routing, we were also able to increase customer satisfaction.