Tag: Insights

In a large-scale test, COMPUTER BILD and Statista tested chatbots in customer service from different companies within the telecommunications, insurance, finance, and supply industry. ADAC (Germany’s largest automobile club and insurer) was ranked second place with chatbot Anna from e-bot7...

When it comes to digitization, human resources are still lagging behind, although it is the flagship of the company.

Understand the needs and wishes from your customers this is the supreme discipline in marketing, which thanks to AI is no longer an unrealistic dream. 

Lead generation is the ultimate discipline of online marketing. Let's take a look at five examples of how companies today can automatically generate leads on all communication channels.

Customer service is changing rapidly due to technological progress and changing consumer behaviour. In this article, we want to examine what is changing the industry.

The growth in the number of chatbot solutions has led to a number of myths spreading. With this article, we are going to explore the top four with you.

A recent study indicates that AI is becoming a necessity rather than an option for companies to keep their ability to compete on the market. Therefore, one of the biggest challenges that companies encounter today is finding the right path...