Insights - e-bot7

e-bot7 recognised by Global AIFinTech100 as one of the most innovative tech companies

e-bot7 recognised by Global AIFinTech100 as one of the most innovative tech companies using artificial intelligence to transform financial services e-bot7 is named on the AIFinTech100 list as one of the most innovative AI companies worldwide. The companies were chosen...

September 29, 2021

Ecommerce Insights

3 reasons why every consumer brand needs a chatbot this holiday season

This holiday season, chatbots are the must-have technology to help your customers with all their questions and product recommendations. In this article, you’re going to learn how to profit from: 24/7 service on any device or channel Multilingual customer assistance...

September 29, 2021

Introducing the flexible way of work at e-bot7: Flexible7

Insights Interviews

Introducing the flexible way of work at e-bot7: Flexible7

Like several other companies and businesses this past year, e-bot7 was faced with uncertain times throughout the ominous developments of the COVID-19 pandemic. As a fast-growing AI scale-up that relied heavily on face-to-face communication, we had to quickly adapt our...

September 28, 2021

The digital revolution in the insurance industry: Chatbot Freeda by e-bot7 supports customers with contract questions

Insights Insurance

The digital revolution in the insurance industry: Chatbot Freeda by e-bot7 supports customers with contract questions

This article was originally published by Insurlab Germany. freeyou puts an end to complicated insurance information and time-consuming policy processes. Founded in 2018, the startup is revolutionising the insurance industry by providing easy, fast, and secure car insurance. With its car...

September 28, 2021

Multilingual bots: Expand globally, communicate locally

Insights

Multilingual bots: Expand globally, communicate locally

Read the full article in German on Basic Thinking. A website is accessible from anywhere in the world. But what are foreign-language visitors supposed to do if the website is only optimised for German-speaking countries? The solution: multilingual bots. We’ll explain...

September 28, 2021

The best of financial expertise and Conversational AI: the advantages of omnichannel banking for customers and banks

Banking Insights

The best of financial expertise and Conversational AI: the advantages of omnichannel banking for customers and banks

Progress brings change. The same is true for increasing digitisation resulting in changing customer behaviour, presenting banks and insurance companies with new challenges. A few years ago, the financial sector was characterised by a large network of bank branches that...

August 4, 2021

Do you speak millennial? How to anticipate the needs of generation Y with Conversational AI

Insights

Do you speak millennial? How to anticipate the needs of generation Y with Conversational AI

They are considered volatile, hard to impress, well-educated, easily bored and the first generation of the so-called digital natives: millennials. For companies, it is challenging to address their individual expectations and needs with a uniform marketing strategy. Additionally, the fragmentation...

June 4, 2021

Insights

Top 29 German SaaS Companies in 2021

Germany is one of Europe’s leading SaaS powerhouses, enticing a handsome capital and a promising market to see growth. Home to various fostering innovations and a multitude of global success stories over the last couple of years, Germany has shown...

May 20, 2021

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

Ecommerce Insights

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

A study by WirtschaftsWoche analysed and compared the customer service of 650 companies from different industries. The Corona crisis was a challenge for the customer service of many companies, as they have to ensure good availability and fast support despite...

May 12, 2021

3 Ways Conversational Banking is reinventing Customer Service in Banking and Finance industry

Banking Insights

3 Ways Conversational Banking is reinventing Customer Service in Banking and Finance industry

A life without the internet has become almost unimaginable. Today, our society is constantly online: the smartphone accompanies us everywhere in everyday life, permanently connected to the rest of the world through apps and messengers. A lot of interactions that...

April 30, 2021

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Category: Insights

e-bot7 recognised by Global AIFinTech100 as one of the most innovative tech companies

3 reasons why every consumer brand needs a chatbot this holiday season

Introducing the flexible way of work at e-bot7: Flexible7

The digital revolution in the insurance industry: Chatbot Freeda by e-bot7 supports customers with contract questions

Multilingual bots: Expand globally, communicate locally

The best of financial expertise and Conversational AI: the advantages of omnichannel banking for customers and banks

Do you speak millennial? How to anticipate the needs of generation Y with Conversational AI

Top 29 German SaaS Companies in 2021

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

3 Ways Conversational Banking is reinventing Customer Service in Banking and Finance industry

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