Insights - e-bot7

From first contact to customer retention: 6 benefits of Conversational AI for your customer journey

Chatbots have already proven in the past that they simplify customer service. Thanks to the advancement in artificial intelligence (AI), chatbots were lifted to a level where they can revolutionise the entire customer journey. But how can Conversational AI be...

March 31, 2022

Boosting digital transformation with IT Service Helpdesk Chatbots: e-bot7 partners with CLEVIS

Insights

Boosting digital transformation with IT Service Helpdesk Chatbots: e-bot7 partners with CLEVIS

Chatbots are on the rise, with constant advances in technology making them smarter and allowing for many smart use cases inside companies. Whilst the first instinct might be to use it for external customers, internal use cases are just as...

March 10, 2022

Further digitisation in the e-commerce sector by deploying Conversational AI: e-bot7 closes deal with Allshoes Safety Footwear

Ecommerce Insights Press

Further digitisation in the e-commerce sector by deploying Conversational AI: e-bot7 closes deal with Allshoes Safety Footwear

“We are very pleased to partner with AllShoes, as we believe we will combine our current successes and further transform the e-commerce industry using Conversational AI”, says Fred van Westerop, Country Manager Benelux at e-bot7. The deal marks an important...

January 12, 2022

What is Conversational AI? 4 benefits of going conversational.

Insights

What is Conversational AI? 4 benefits of going conversational.

With increasing digitisation, the importance of Conversational AI is unquestionably growing. Conversational AI enables the communication between computers and people and offers enormous advantages to companies. What is Conversational AI? Conversational AI is an intelligent technology that allows users to...

December 28, 2021

Smart e-commerce bots: relieve customer service before and during the holidays

Ecommerce Insights Press

Smart e-commerce bots: relieve customer service before and during the holidays

This article was published by Basic Thinking on behalf of e-bot7 on 17 December 2021. Black Friday and Cyber Week are over and we are already in the middle of the Christmas business. Companies benefit from high sales figures, but...

December 17, 2021

4 reasons how chatbots help universities improve student experience

Insights

4 reasons how chatbots help universities improve student experience

With universities and colleges having closed their campuses for the majority of 2020, and even so in 2021, several institutions had to find a way to proactively communicate with their students and staff for online support. Nowadays, universities can leverage...

December 9, 2021

Working in tech: Employee benefits at e-bot7

Insights

Working in tech: Employee benefits at e-bot7

There are several reasons to join a company: its culture, values, working environment, technologies, investments, successes and goals, learning opportunities, or even a combination of these. As an ever-growing tech company based in Munich, we believe that our employees have...

December 1, 2021

Proactive messaging with Chatbots: Use these best practices for enabling customer satisfaction

Insights

Proactive messaging with Chatbots: Use these best practices for enabling customer satisfaction

In today’s world, managing great service for customers while maintaining it is key for any successful business. Whether it’s in the retail, travel or insurance industry, the way a company interacts with its customers can either retain them or churn...

November 25, 2021

How e-bot7 optimises companies’ services with Conversational AI

Insights Interviews

How e-bot7 optimises companies’ services with Conversational AI

An interview with Fred van Westerop, Country Manager Benelux & UK Together with LivePerson, e-bot7 attended the Customer User Experience Expo in London from November 16-18, 2021. While there, we were able to exhibit how Conversational AI defines the customer...

November 23, 2021

The state of digitisation in insurance and how Conversational AI solves current challenges

Insights Insurance

The state of digitisation in insurance and how Conversational AI solves current challenges

Opening an account, creating a security account, taking out a loan or concluding an insurance policy – processes that every insurance company carries out several times a day. In the past, it was up to the customer advisor in the...

November 5, 2021

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Category: Insights

From first contact to customer retention: 6 benefits of Conversational AI for your customer journey

Boosting digital transformation with IT Service Helpdesk Chatbots: e-bot7 partners with CLEVIS

Further digitisation in the e-commerce sector by deploying Conversational AI: e-bot7 closes deal with Allshoes Safety Footwear

What is Conversational AI? 4 benefits of going conversational.

Smart e-commerce bots: relieve customer service before and during the holidays

4 reasons how chatbots help universities improve student experience

Working in tech: Employee benefits at e-bot7

Proactive messaging with Chatbots: Use these best practices for enabling customer satisfaction

How e-bot7 optimises companies’ services with Conversational AI

The state of digitisation in insurance and how Conversational AI solves current challenges

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