Ecommerce - e-bot7

Further digitisation in the e-commerce sector by deploying Conversational AI: e-bot7 closes deal with Allshoes Safety Footwear

“We are very pleased to partner with AllShoes, as we believe we will combine our current successes and further transform the e-commerce industry using Conversational AI”, says Fred van Westerop, Country Manager Benelux at e-bot7. The deal marks an important...

January 12, 2022

Smart e-commerce bots: relieve customer service before and during the holidays

Ecommerce Insights Press

Smart e-commerce bots: relieve customer service before and during the holidays

This article was published by Basic Thinking on behalf of e-bot7 on 17 December 2021. Black Friday and Cyber Week are over and we are already in the middle of the Christmas business. Companies benefit from high sales figures, but...

December 17, 2021

Why chatbots are an essential part of your e-commerce experience today

Ecommerce Insights

Why chatbots are an essential part of your e-commerce experience today

Nowadays, shopping has drastically shifted to the online sphere of retail over the past year due to the coronavirus pandemic, creating a strong digital relationship for consumers, in lieu of brick-and-mortar shopping. In fact, e-commerce reached $408.51 billion in the...

October 20, 2021

Ecommerce Insights

3 reasons why every consumer brand needs a chatbot this holiday season

This holiday season, chatbots are the must-have technology to help your customers with all their questions and product recommendations. In this article, you’re going to learn how to profit from: 24/7 service on any device or channel Multilingual customer assistance...

September 29, 2021

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

Ecommerce Insights

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

A study by WirtschaftsWoche analysed and compared the customer service of 650 companies from different industries. The Corona crisis was a challenge for the customer service of many companies, as they have to ensure good availability and fast support despite...

May 12, 2021

3 Ways to a great Customer Experience – how Chatbots & Conversational AI turn Online Shopping into an Experience

Ecommerce Insights

3 Ways to a great Customer Experience – how Chatbots & Conversational AI turn Online Shopping into an Experience

Today, customers’ expectations of companies are higher than ever. And for a good reason: customers usually have a choice between countless companies when it comes to products and services. Advertising alone is no longer enough to stay on people’s minds...

January 27, 2021

Rethinking e-commerce: How visitors become customers thanks to chatbots and Conversational AI

Ecommerce Insights

Rethinking e-commerce: How visitors become customers thanks to chatbots and Conversational AI

“Many roads lead to Rome” – an old proverb that is still valid today in e-commerce. We spend several hours a day online. These range from searching for specific products or services to browsing for entertainment, information, inspiration and shopping...

November 24, 2020

How COVID-19 accelerates AI conversational marketing

Ecommerce Insights

How COVID-19 accelerates AI conversational marketing

How to attract and retain customers from home: the evolution of AI conversational marketing during Corona Digitisation – on the agenda of most companies for years and for many until recently still a buzzword. Necessary investments in digital transformation were...

September 9, 2020

How Chatbots can increase sales and save costs in retail

Ecommerce Insights

How Chatbots can increase sales and save costs in retail

According to a study on ‘How AI Can Revive Retail’, chatbot-based interactions are estimated to double retail sales each year from $7.3 billion in 2019 to $112 billion by 2023. Find out more

April 21, 2020

3 Ways to Boost your Sales with Chatbots

Ecommerce Insights

3 Ways to Boost your Sales with Chatbots

By using artificial intelligence, chatbots can adapt their behaviour to customers and actively approach them at the right moments. Thus, chatbots offer enormous potential to increase your sales.

April 20, 2020

Category: Ecommerce

Further digitisation in the e-commerce sector by deploying Conversational AI: e-bot7 closes deal with Allshoes Safety Footwear

Smart e-commerce bots: relieve customer service before and during the holidays

Why chatbots are an essential part of your e-commerce experience today

3 reasons why every consumer brand needs a chatbot this holiday season

Customer Service Rating in Germany: Study by WirtschaftsWoche awards companies with the best customer service

3 Ways to a great Customer Experience – how Chatbots & Conversational AI turn Online Shopping into an Experience

Rethinking e-commerce: How visitors become customers thanks to chatbots and Conversational AI

How COVID-19 accelerates AI conversational marketing

How Chatbots can increase sales and save costs in retail

3 Ways to Boost your Sales with Chatbots

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