Ebooks & Guides

Become an expert in conversational experiences.

In our resource library, you'll find everything you need to know about Conversational AI & chatbots.

Rebooting Travel After COVID-19.

Innovation is playing a pivotal role in rebooting the travel industry after Corona. Discover how travel chatbots are changing this landscape and lifting customer experience to a new level.

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e-bot7 Quickstart Guide.

This guide provides you with an overview of the most crucial project steps and helps you to get your chatbot project going successfully and quickly and integrate Conversational AI into your company channels.

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Insurance Trend report 2021.

New technologies are transforming the insurance industry to extreme efficiency and scalability and insurers now have to adapt to changing customer expectations. This report compiles all knowledge to shape the future of insurance.

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The Ultimate Guide to AI and Chatbots in Customer Service.

Our e-book contains an introduction to artificial intelligence (AI) and chatbots, explains the different chatbot models, the advantages of automation and how to easily integrate AI and chatbots into today’s customer service.

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AI-based Chatbots – The Ultimate Guide for Businesses.

Bots and Virtual Assistants – what is the difference and which one uses Artificial Intelligence and Deep Learning and thus brings real added value to companies? Become a bot expert with our guide.

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Chatbots in Customer Service.

Learn how chatbots are making customer service easier and more efficient and accessible. Where do chatbots originate, what technologies are behind them, what differences are there, and how can Chatbots help companies today.

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Chatbots use cases to get you started.

The economic opportunities through the use of chatbots are great: internal as well as external workflows at various points in the company can be significantly relieved, sales increased and costs reduced through scalability and automation. Learn more about benefits of each use case for companies.