Customer Service.
Boost your customer service teams through bots and automation. Your teams can jump in at any time and build their own process workflows – all this without any coding.
Boost your customer service teams through bots and automation. Your teams can jump in at any time and build their own process workflows – all this without any coding.
Automate conversations and analyse incoming messages, forward them to the right department and provide your employees with AI-based response suggestions with our Agent+AI®. Build individual workflows based on your needs without any coding involved.
Your Customer Service teams will love their new co-worker.
Reduce support costs through lower average handling times (AHT) and automation.
Skip forms and have direct conversations with your customers on their preferred channels.
Improve customer experience through quicker and more precise answers and processes.
Fully automate repetitive and recurring questions, allowing you to concentrate on more complex tasks and solve unexpected volume spikes with ease.
Create your individual workflows within seconds with our Contextual Dialog Editor® – no coding required. Deploy exciting customer journeys on your own at any time without any developer involved.
Seamlessly integrate into your favourite CRM platforms. Capture and map your outcomes and link our AI platform directly to Genesys, Salesforce and many others.
Analyse incoming tickets and customer support requests. By tagging messages in the right categories and sending them to the right department, e-bot7 can increase agent capacity by 80%.
With e-bot7 you can automate repetitive and recurring questions. Allowing you to concentrate on more complex tasks and solve unexpected volume spikes with ease. Offer customer service 24/7, 365 days a year.
Agents can automate routine tasks, eliminate repetitive questions and focus on bringing the best experience to customers. Your agents will love their new AI co-worker.
Our platform provides the right answers to your support agents in their CRM console. Eliminating obtuse copy & pasting from word or Excel documents or pre-made templates.
Boost your sales teams through lead bots and AI. Schedule meetings automatically and transfer your customers seamlessly into your preferred marketing or sales tools.
Support your customer service teams through bots and automation. Your teams can jump in at any time and build their own process workflows – all this without any coding.