Customer Service.
Boost your customer service teams through bots and automation. Your teams can jump in at any time and build their own process workflows – all this without any coding.
Reduce support costs.
Automate conversations and analyse incoming messages, forward them to the right department and provide your employees with AI-based response suggestions with our Agent+AI®. Build individual workflows based on your needs without any coding involved.
Your Customer Service teams will love their new co-worker.
57%
Cost reduction.
Reduce support costs through lower average handling times (AHT) and automation.
66%
Higher revenues.
Skip forms and have direct conversations with your customers on their preferred channels.
32%
Higher customer satisfaction.
Improve customer experience through quicker and more precise answers and processes.
Automate conversations.
Fully automate repetitive and recurring questions, allowing you to concentrate on more complex tasks and solve unexpected volume spikes with ease.
Build fully automated processes.
Create your individual workflows within seconds with our Contextual Dialog Editor® – no coding required. Deploy exciting customer journeys on your own at any time without any developer involved.
Flexible Integrations.
Seamlessly integrate into your favourite CRM platforms. Capture and map your outcomes and link our AI platform directly to Genesys, Salesforce and many others.
Advantages of AI in customer service.
Reduce average handling times and costs.
Analyse incoming tickets and customer support requests. By tagging messages in the right categories and sending them to the right department, e-bot7 can increase agent capacity by 80%.
Automate recurring questions.
With e-bot7 you can automate repetitive and recurring questions. Allowing you to concentrate on more complex tasks and solve unexpected volume spikes with ease. Offer customer service 24/7, 365 days a year.
Boost employee and customer satisfaction.
Agents can automate routine tasks, eliminate repetitive questions and focus on bringing the best experience to customers. Your agents will love their new AI co-worker.
Enhance your knowledge base.
Our platform provides the right answers to your support agents in their CRM console. Eliminating obtuse copy & pasting from word or Excel documents or pre-made templates.
Trusted by hundreds of companies & thousands of users.
