Banking.

Banks have to manage a large customer base with recurring customer enquiries, which represents an enormous potential for automation. With AI and chatbots, banks can scale their customer service. Scalability is a key differentiator in digital transformation, enabling established banks to keep up with new competitors. Here, chatbots can reduce costs by simultaneously conducting intelligent conversations with millions of customers at the same time. With an around the clock service and zero waiting time, customer experience is drastically increased. The chatbot can answer general questions about account models or transfer orders and If integrated onto the CRM, also individual questions about standing orders or account statements. This reduces costs but also increases customers satisfaction as they don’t have to wait for hours or days for a reply from their bank. Also, AI chatbots can be integrated on a variety of channels, ensuring a consistent customer service across any channel, device or platform.

Questions? Schedule your demo.

First Name *
Field is required!
Field is required!
Last Name *
Field is required!
Field is required!
Business email address *
Field is required!
Field is required!

We ask you to give us your business email address so that we can best prepare your demo request.


 

What is your interest in Conversational AI?

Field is required!
Field is required!

How many customer interactions are you planning to automate in the next 12 months?

Field is required!
Field is required!

Any additional information you want us to know beforehand?

Your message to us ...
Field is required!
Field is required!
By submitting this form you agree to be contacted according to the e-bot7 privacy policy.

Clients from the industry.

logo-commerzbanklogo-reisebankUnion Investment

and many more …