Hi, we are e-bot7.
We build the next generation AI Customer Service platform.
Speed, passion and drive are the basis of our DNA.
We improve the efficiency of Customer Service by integrating Artificial Intelligence throughout various channels. The AI supports employees and automates answers & processes. This drastically reduces costs and increases revenues.
The e-bot7 system is based on complex NLP algorithms, which are trained on historical customer scripts. The NLP is constantly optimised during operational use so that each and every inquiry can be processed more efficiently. The Agent + AI hybrid model ensures that no wrong answers are sent to customers and both the satisfaction of customers and employees is increased.
Meet the team:
Established in 2016
Our core values are an active part of everything we do.
Customers are our first priority. We see our customers’ success as our success and do not stop until the job is done.
Curiosity & Innovation.
We expect nothing less than innovation and ingenuity, always finding ways to simplify and enhance our products and projects. We are always outwardly attentive and curious about new ideas and new possibilities.
Artificial intelligence and conversational experience are the core of what we do, but results are what our customers are looking for. We are result-oriented in everything we do.
We constantly strive to enhance our products, services and processes. For this reason, we put data at the core of our decision making.
Munich (HQ), Germany
London, United Kingdom
We’re always looking for talent.
Got what it takes to work with us?