Introducing the leading & easiest to use Conversational AI platform

Simplifying Conversational AI.

We automate Customer-Facing Conversations. Simple. Fast. Efficient.

Meaningful, personalised conversations.

Deliver excellent customer experiences with personalised conversations at scale. Generate more revenue and increase NPS by delivering the service your customers deserve.

Scale your service without scaling headcount.
By handing off questions to chatbots, customer inquiries are solved faster and are provided with around the clock service. Meanwhile, your employees can focus on more complex questions that need more attention.
Wow customers with responses in real-time.
Increase process efficiency by leading customers through pre-defined workflows and automate order status, package tracking, up-selling and many more.
Smooth agent handover.
With hybrid Agent+AI®, we combine the best of humans and machines. You are in full control if and when human agents take over. Balance tasks by team capacities, availability and expertise. Work on the right customer, at the right time and with the right expertise.
Gain valuable customer insights.
Gather customer insights in real-time. Analyse customer behaviour, create individual reports and improve your customer journeys.

Manage all bots across your organisation.

Everything you need, for any use case in one platform. Built for non-technical and technical people.

Salesforce
Zendesk
Shopify
Whatsapp
Messenger
Line
Google Maps
DHL
Weather

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We support your preferred integrations.

e-bot7 easily connects to virtually any web service without writing a single line of code.

Perfect for scaling Customer Service and Sales.

The leading Conversational AI platform by e-bot7 at your service. Manage all customer communication in one place. Integrate it on all channels and tools. Launch within minutes.

The 3 steps to lift your customer experience.

Identify your use case.

By working with over 100 customers, we know what is essential to add value. We analyse your business to show you new potentials, so you can get the most out of your chatbot project.

Create your chatbot.

We help you to get an understanding of your customers by analysing the customer journey to choose the right channels for your chatbot and design it to your needs.

Embed, chat and delight.

You don’t need any technical background to launch the integration. With e-bot7, the go-live is straightforward and fast. Delight your customers from day one.

Agent+AI® hybrid model.
Flexible integrations & developer flexibility.
Easy to use and highly awarded solution.
Plug and play technology – no coding required.
State-of-the-art NLP & multilingual support.
Contextual Dialog Editor® process automation.
Omnichannel integrations.

Companies across all industries are already seeing results.

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chats automated per month
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reduced chat duration
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upselling conversion rate via chat

Trusted by hundreds of companies & thousands of users.

Teléfonica o2
BMW
Commerzbank
AUDI
Deutsche Bahn
Miele
Roland Assistance
Siemens
ADAC
LOVOO
Köln Messe
Generali

Here’s what our clients say about e-bot7.

Proudly enabling better, faster and smarter customer service experiences for our clients.

Start delivering excellent customer experiences.

We are transforming Customer Service.

The waiting time is over, time to delight your customers with easy, fast and efficient service across all channels and devices.

Articles from e7 Insider.

Inspiration, insights and the latest industry news in the world of artificial intelligence and customer service automation.